Privacy Policy
Protecting your privacy is our top priority. This policy transparently explains how we collect, use, and protect your personal information to help you make informed decisions.
Last updated: August 30, 2025
Data Controller Information
Name: Ge Jinpeng
Address: Room 306, Building 12, Queshan New Second Village, Gaofeng Community, Dalang Street, Longhua District, Shenzhen, Guangdong 518110, China
Email: support@texttoinfographic.online
Phone: +86 188 2622 6743
WHO WE ARE
Text to Infographic ("we" or "the platform") is a professional AI-driven content visualization service for users worldwide, providing intelligent text-to-infographic conversion services.
INFORMATION WE COLLECT
To provide high-quality services, we collect:
• Account Information
Name, email address, login password
Purpose: Create/manage account, verify identity, personalize services
• Service Usage Information
Text input records, generated infographics, usage preferences
Purpose: Core analysis, UX optimization, algorithm improvement
• Technical Information
IP address, browser type/version, device info, access logs
Purpose: System security, data analysis, service stability
• Cookie Information
Login sessions, user preference settings, usage statistics
Purpose: Maintain login, remember preferences, analyze usage
Important Statement:
We never actively collect "sensitive personal information" such as race, religious beliefs, or health status.
HOW WE USE YOUR INFORMATION
We rely on legitimate business needs and legal bases to:
• Core Service Provision
Deliver AI text-to-infographic services, improve algorithms and service quality, handle inquiries/technical support
• Account Management
Create/manage accounts, verify identity, process service requests and generate usage records
• Communication
Send account notifications and policy updates, respond to inquiries; with consent, send marketing materials (unsubscribing available anytime)
• Security Protection
Detect/prevent fraud and abuse, ensure platform/data security
• Compliance Requirements
Adhere to legal and regulatory obligations (e.g., anti-money laundering)
SHARING & DISCLOSURE
We never sell/rent personal data for commercial purposes. We only share with trusted partners:
• Vercel (Hosting)
Location: EU/US (GDPR compliant)
Purpose: Stable website access
Security: Industry-leading encryption
• Google Analytics (Analytics)
Location: EU/US (anonymized)
Purpose: Usage analysis to optimize UX
Protection: Anonymized, non-identifiable
Legal Disclosure:
When required by law, protecting legitimate interests or with explicit user authorization. All providers are bound by strict data-protection agreements. Full list of processors available upon request.
DATA RETENTION
We retain data only as long as necessary:
• Account Data
7 years after account termination (per Chinese tax/financial law)
• Service Content Data
Infographics: Cleared 30 days after account deletion
Search history & preferences: Cleared immediately upon account deletion
Early deletion requests honored anytime
• System Log Data
Access logs: 26 months retention
Security logs: Up to 3 years (security needs)
Anonymous stats: May be retained long-term
Deleted Data: Purged from backups within 30 days, except legally required retention
SECURITY
Multi-layered measures:
• Encryption
- TLS 1.3 for data in transit
- AES-256 for data at rest
- End-to-end protection
• Access Control
- Least-privilege principle
- Multi-factor authentication for database access
- Audit logging of all access activities
- Quarterly permission reviews
• Monitoring & Response
- 24/7 security monitoring
- Annual third-party audits
- Regular vulnerability scans and fixes
- Emergency incident response procedures
• Physical Security
- High-security data centers
- 24/7 environmental monitoring
- Strict physical access controls
COOKIES & TRACKING
We use cookies/transparency principles:
• Essential (Cannot be disabled)
Login session, CSRF protection, basic functionality
• Functional (Optional)
User preferences, interface settings
• Analytics (Optional)
Google Analytics (anonymous), performance monitoring, usage analysis
• Management Options
Browser settings to disable cookies, Google Analytics opt-out
Note: Disabling essentials may impair basic functions
Third-Party Cookies Statement:
No advertising tracking cookies; no sale of browsing data.
YOUR RIGHTS
Under GDPR/CCPA standards, you have rights to:
• Access
• Rectify
• Erase ("Right to be Forgotten")
• Restrict Processing
• Data Portability
• Object
• Non-Discrimination
• Not to be Subject to Automated Decision-Making
To exercise rights:
Contact support@texttoinfographic.online (identity verification required; no fees; 30-day response time; appeal options available)
INTERNATIONAL DATA TRANSFERS
We transfer data outside China/EEA under Standard Contractual Clauses or adequacy decisions. Safeguard copies available upon request.
CHILDREN
Not directed at children under 13. We do not knowingly collect from them. Parents may request removal.
AUTOMATED DECISION-MAKING
AI algorithms generate infographic designs. You can request human review of any significant automated decision.
CONTACT US
For questions or to exercise rights: support@texttoinfographic.online
CHANGES TO THIS POLICY
Material changes are posted here; registered users receive email notice at least 7 days in advance. Continued use after changes = acceptance.
IMPORTANT NOTICE
"Your privacy is extremely important to us. If you have any questions about how we handle your data, please contact us at any time. We promise to handle your personal information in a transparent and responsible manner."